Assistant Chief Financial Officer Joe Dunn likes putting complex puzzles together, especially financial ones. But at the end of the day, he notes, the puzzle pieces have to fit together to make a coherent whole.
“I went into this line of work primarily because of the challenge,” Joe says. “It involves taking complex data and equating it to a bigger picture that tells a story. You have to interpret the details into something meaningful for others with different responsibilities, or who don’t happen to like numbers as much as you do.”
While fiscal duties can sometimes include a solitary – even isolating — set of tasks, Joe says he places a very high value on effective communication. He says that’s critical to take care of your customers’ needs.
“People can call me about anything related to the TTI Business Office, and if I can’t answer the question, I’ll get them to someone who can,” he says. “One of my primary goals is to deliver 360-degree customer service at all times. Building effective relationships and delivering excellent customer service can’t be ignored while trying to get the numbers to add up right.”
That people-friendly attitude will come in handy moving forward, since Joe is currently taking over Anna Jo Mitchell’s duties and responsibilities after her retirement. With Anna Jo’s departure, Joe has assumed new responsibilities and will put his own touch on a job that Anna Jo made her own for many years.
“I’m always available to help you out, whether the issue is big or small,” he says. “Send me an email or pick up the phone when the need arises; we can always work toward a solution together.”
Outside of work, Joe enjoys spending time with his three-year-old daughter, Aspen. Other hobbies include scuba diving, snow skiing and, most recently, learning to play acoustic guitar. He says that all three are fun, challenging and help him to maintain balance.