Feasibility of Implementing the 511 National Traveler Information Number in Texas

In this report, researchers assess the feasibility of implementing a three-digit (511) traveler information number within Texas. Researchers reviewed implementation efforts in other states, contacted key telephone company representatives and associations to identify major issues, and analyzed possible implementation approaches of a 511 number for TxDOT. Based on this research, the researchers recommended that TxDOT consider the following:|TxDOT should consider serving as the lead agency for adoption of the 511 traveler information number in Texas and convert its existing road-condition telephone number to utilize the 511 number.|TxDOT should establish and maintain close contact with the Texas Public Utilities Commission and the Texas Telephone Association to monitor the progress of telecommunication carriers as they work to resolve technical issues regarding 511 implementation.|TxDOT should become involved in the national working group that is developing guidelines regarding the content, consistency, and funding for a 511 system.|The individual TxDOT districts should serve as the facilitator and coordinator of future regional 511 systems in their respective major metropolitan areas.