Will Rodman

TTI Senior Research Scientist

Short Biography

Will has 42 years of consulting, operations management, software, and business development experience in the public transportation industry. Will is nationally recognized as an expert in planning, designing, evaluating, and improving ADA, human service, coordinated, and general public paratransit services; the use of TNCs and taxis for alternative paratransit and microtransit; mobility management and MaaS services; and coordination strategies on a local, regional, and statewide scale. In these areas, he has served as the Principal Investigator on several ground-breaking TCRP/NCHRP studies and contributed to several others. Will has been an FTA ADA paratransit compliance reviewer for several systems and has prepared regulations for taxis, livery services, and other private-for-hire services for several large metropolitan areas throughout the U.S. He has prepared short-range transit service plans and TDPs in rural and small urban areas. Will has also undertaken regional TDM studies and conducted local school bus efficiency studies. Will’s operational experience includes founding and serving as director of one of the first regional TMA offices in the U.S.; implementing, managing, and providing corporate oversight for several paratransit brokerages; and assisting with implementing several paratransit operations contracts. He has contributed to the design of three different paratransit scheduling software systems, as well as training and customer support for two of those systems.