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You are here: Home / Publications / Catalog Search / Rural and Urban Transit District Benchmarking - Effectiveness and Efficiency Guidance Document

Rural and Urban Transit District Benchmarking - Effectiveness and Efficiency Guidance Document

Full-Text PDF

Author(s):

J.C. Arndt, A.S. Edrington

Publication Date:

May 2011

Abstract:

Rural and urban transit systems have sought ways to compare performance across agencies, identifying successful service delivery strategies and applying these concepts to achieve successful results within their agency. Benchmarks are typically established through the process of identifying successful business practices through performance measurement. This guidance establishes peer groupings for rural and urban transit districts, calculates effectiveness and efficiency factors within the peer groups, and identifies transferrable elements of high performers that may provide transit districts with information applicable to improve their own performance. This guidance helps rural and urban transit districts better understand and set targets for performance, increasing the return on federal and state transit investment.

Report Number:

0-6205-P1

Electronic Link(s):

Document/Product

http://tti.tamu.edu/documents/0-6205-P1.pdf

Publication/Product Request

TTI reports and products are available for download at no charge. If an electronic version is not available and no instructions on how to obtain it are given, contact the TTI Library.

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